I didn't know DKIM keys needed rotating. Palisade serves the records and keeps watching them, so it turned up in the queue instead of turning up as broken mail six months later. I did once discard a sender that was our own archiving system, and that action is a bit too easy to take.

A client blamed us for six months of poor open rates. Palisade named their own CRM as the service failing SPF, misconfigured before we ever met them. Agencies get blamed for deliverability because we are the ones who pressed send, and being able to name the actual sender is worth more than any other feature here.

The standout feature for engineering teams is the MCP (Model Context Protocol) integration alongside automated ticket drafting. Instead of sifting through massive XML aggregate logs or manually drafting SPF/DKIM adjustments, Palisade’s AI agent identifies rogue senders, packages the evidence into actionable tickets, and allows us to approve DNS modifications directly. Stepping up enforcement levels becomes a clean, staged process without risking legitimate transactional mail.