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OvationCXM

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11 reviews
  • 1 profiles
  • 6 categories
Average star rating
4.8
Serving customers since
2014

Profile Name

Star Rating

10
1
0
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0

OvationCXM Reviews

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Profile Name
Star Rating
10
1
0
0
0
Jeff K.
JK
Jeff K.
Lead UX Engineer at Plastiq
06/03/2018
Validated Reviewer
Review source: Organic

Impressive suite of integrations

I liked how easy it was to hook into other data sources (Salesforce) and my team has found the JIRA integration especially useful. I'm impressed by how many relevant, useful integrations there are available.
Verified User in Financial Services
UF
Verified User in Financial Services
05/22/2018
Validated Reviewer
Review source: Organic

The most useful software I've seen in decades!

• Easy to use – simple interface • Automation that actually helps • Great onboarding and customer service whenever I need help • Bots are awesome • Easy multi-tasking • Single queue makes it easy to manage all conversations • Team chat makes it easy to work with vendors • Easy pre-built integrations to other systems and good APIs • Detailed reporting across team performance and ways to make operational improvements • Nice not having to pay per user so the entire team can be on it and work together

About

Contact

HQ Location:
Tiburon, CA

Social

@ovationcxm

What is OvationCXM ?

Boomtown is a technology company that specializes in providing tailored customer support solutions. Its platform is designed to simplify the process of supporting complex products in real-time, enhancing the customer experience while optimizing operational efficiencies for businesses. Boomtown integrates advanced technology like AI and automation with human expertise to deliver seamless support experiences across various channels. Their services are ideal for enterprises looking to elevate their customer support infrastructure, offering tools and insights that drive satisfaction and loyalty.

Details

Year Founded
2014