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OvationCXM

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11 reviews
  • 1 profiles
  • 6 categories
Average star rating
4.8
Serving customers since
2014

Profile Name

Star Rating

10
1
0
0
0

OvationCXM Reviews

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Profile Name
Star Rating
10
1
0
0
0
Verified User in Real Estate
AR
Verified User in Real Estate
01/14/2020
Validated Reviewer
Review source: G2 invite
Incentivized Review

Incredible Platform : Measurable Results

The onboarding, training and customer service teams are top-notch ensuring that you and your team get up to speed with all aspects of the platform quickly and correctly. Being able to customize and automate outbound communication, have a detailed CRM, be able to analyze leads' property searches and measure and report on agent accountability/lead strength/property details is invaluable.
AM
Ashley M.
01/06/2020
Validated Reviewer
Review source: Organic

An amazing resource and partnership

Product knowledge. When we hire Boomtown's services, myself and my clients can rest with ease knowing they're receiving a professional touch with superior results. Further, their team consistently goes beyond out of their way to lend a helping hand outside of direct requests. For example, if I have a question whether peaked by curiosity or because I'm in a pinch, they never cease to step in with a helpful hand and great insights. Additionally, their flexible availability has been another one of their their biggest wins. If you've worked with restaurants, you know the availability from one to the next is never consistent. Nonetheless, their team is always able to come through and accommodate.
GE
Gregory E.
01/06/2020
Validated Reviewer
Verified Current User
Review source: Organic

A Perfect Partnership for Continued Growth

Speed, Communication, Quality, Professionalism. Boomtown constantly delivers on providing a quick response, a quick turnaround, and almost always technicians who are professional and knowledgeable. They also allows to solve both onsite and remote problems. I can say with confidence that no matter if the work is scheduled a month out or day-of, the quality and knowledge is there, as is a positive attitude and general timeliness.

About

Contact

HQ Location:
Tiburon, CA

Social

@ovationcxm

What is OvationCXM ?

Boomtown is a technology company that specializes in providing tailored customer support solutions. Its platform is designed to simplify the process of supporting complex products in real-time, enhancing the customer experience while optimizing operational efficiencies for businesses. Boomtown integrates advanced technology like AI and automation with human expertise to deliver seamless support experiences across various channels. Their services are ideal for enterprises looking to elevate their customer support infrastructure, offering tools and insights that drive satisfaction and loyalty.

Details

Year Founded
2014