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OvationCXM

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11 reviews
  • 1 profiles
  • 6 categories
Average star rating
4.8
Serving customers since
2014

Profile Name

Star Rating

10
1
0
0
0

OvationCXM Reviews

Review Filters
Profile Name
Star Rating
10
1
0
0
0
randy h.
RH
randy h.
COO at Payment Depot
11/25/2019
Validated Reviewer
Verified Current User
Review source: Organic

Boomtown Allows us to scale our business

Boomtown has helpful support and they really take the time to try to solve problems. They go above and beyond to make sure the customers are taken care of.
Jon G.
JG
Jon G.
Founder at Adszy
10/22/2019
Validated Reviewer
Verified Current User
Review source: Organic

The future of support is here

Boomtown allows our staff to work more efficiently with our customers. If we aren't able to diagnose a technical issue, we can easily ping the Boomtown Support team either using their cloud-based dashboard called Relay, directly from the merchants POS or smart terminal, or through their app. Their team gets alerted instantly and our customers can expect a resolution quickly.
Hector  T.
HT
Hector T.
Analista de Inventario | Experiencia en Logística | Gestión de Almacén | Control de Inventarios | Redactor Freelance.
04/23/2019
Validated Reviewer
Review source: G2 invite
Incentivized Review

Great idea

The App and the Relay is very nice but it can be confusing to understand and my relatives from out of state got one and are having trouble connecting with me.

About

Contact

HQ Location:
Tiburon, CA

Social

@ovationcxm

What is OvationCXM ?

Boomtown is a technology company that specializes in providing tailored customer support solutions. Its platform is designed to simplify the process of supporting complex products in real-time, enhancing the customer experience while optimizing operational efficiencies for businesses. Boomtown integrates advanced technology like AI and automation with human expertise to deliver seamless support experiences across various channels. Their services are ideal for enterprises looking to elevate their customer support infrastructure, offering tools and insights that drive satisfaction and loyalty.

Details

Year Founded
2014