The personal support during and after the on-boarding process makes it quite easy to configure the tool as the process requires. The UX is outstanding for a tool that offers that kind of flexibility and was the key aspect why we chose ReqSuite.

It is an adaptive tool which can be tailored to the specific needs of the company. Further the UI is very intuitive and saved a lot of time while introducing colleagues to the tool. Existing requirements can be reused by linking and not only by copying which is very helpful. The support of Osseno is very good, the communication is professional, open and friendly. Requests are processed and questions answered directly or later via email. The great flexibility of the tool by defining the data model by the company itself (with the help of Osseno if needed), the support of ReqIF, the versioning feature and the intuitive user interface made it the right decision for our company. Overall we are very pleased with the tool and can recommend it.

Flexibility of the tool, highly configurable and the support. There is a followup on the questions, the vendor reach out regularly to ensure the tool is aligned with the customer needs.