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Ordergroove

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51 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.5
Serving customers since
2010
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Ordergroove Reviews

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Profile Name
Star Rating
40
10
1
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0
Lauren D.
LD
Lauren D.
12/19/2023
Validated Reviewer
Verified Current User
Review source: Organic

Great onboarding experience

The team at Ordergroove have been extremely helpful to help us onboard us, taking the time to work with our development team on the customisations we've need to make, sharing insights and training us on the platform. We had a very complex subscription service to migrate and it's been an extremely smooth process throughout. The integration was on time and supported the whole way through. The system itself have made huge improvements to the business already with how easy it is to manage, report and track subscriptions, and we've been able to empower customers finally to manage their own subscriptions which has reduced our internal resource on the project which has been a huge win for us.
JK
Judy K.
11/03/2023
Validated Reviewer
Verified Current User
Review source: Organic

Great Partnership

One of things I like most about Ordergroove is their customer centric mindset and partnership. Our client success managers are really great at what they do and take a personal approach when making recommendations to improve our subscription program. The whole support team is very responsive and always quick to resolve an issue. I've found working with them to be very easy and collaborative.
AO
Abigail O.
10/30/2023
Validated Reviewer
Verified Current User
Review source: Organic

Excellent platform!

We are in constant communication with our success manager and the team is always extremely quick to respond with solutions and assistance. The RC3 analytics platform is very easy to use and insightful. The reporting platform is always enhancing which helps us gain valuable and actionable insights into managing our program.

About

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HQ Location:
New York, NY

Social

@ordergroove

What is Ordergroove?

Ordergroove Inc. is a service provider in the subscription commerce industry, offering innovative solutions that transform occasional transactions into recurring revenue for retailers and brands. The platform, accessible at [https://www.ordergroove.com](https://www.ordergroove.com), enables companies to enhance customer loyalty and lifetime value by integrating subscription options, membership programs, and predictive reorder technologies directly into their commerce experiences.Ordergroove's technology integrates seamlessly with a merchant’s existing CRM and ecommerce platforms, making it easy to launch and manage subscription services without extensive overhead or disruption to business operations. By leveraging data analytics and consumer behavior insights, Ordergroove helps brands predict customer needs, personalize experiences, and engage customers more effectively.

Details

Year Founded
2010