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Ordergroove

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47 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.5
Serving customers since
2010
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Ordergroove Reviews

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Profile Name
Star Rating
36
10
1
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0
AN
05/19/2025
Validated Reviewer
Verified Current User
Review source: Organic

Excellent Support Paired with Actionable Insights

We've had a fantastic experience working with Ordergroove. Their customer service is truly top notch—responsive, knowledgeable, and always willing to go the extra mile to support our goals. One of the most valuable aspects of the platform is its analytics capabilities. The insights we’re able to gain into our subscription program performance have been instrumental in helping us identify gaps and opportunities for improvement. Ordergroove has proven to be a reliable, strategic partner in growing and optimizing our subscription channel. Highly recommend for teams looking to scale with the support of both smart technology and an attentive team behind it.
Verified User in Pharmaceuticals
UP
Verified User in Pharmaceuticals
02/05/2025
Validated Reviewer
Verified Current User
Review source: Organic

Reliable Customer Support & Great Reporting Platform

The platform makes it easy to access and run reports, compare and analyze data, and observe the performance of subscription programs. The Ordergroove customer support has been very reliable so far, and they have been responsive to our needs. They have also provided accurate tools and tips for growth, strategy, and success. The recent addition of features, such as disengaged subscriptions, has helped our service operate smoothly.
James E.
JE
James E.
01/23/2025
Validated Reviewer
Verified Current User
Review source: Organic

Great support and the platform does what we need

The support is very responsive, friendly and adaptive. Our needs for the platform are a little bit different to the standard use case and the support team are great at responding promptly and talking through any issues and possible solutions.

About

Contact

HQ Location:
New York, NY

Social

@ordergroove

What is Ordergroove?

Ordergroove Inc. is a service provider in the subscription commerce industry, offering innovative solutions that transform occasional transactions into recurring revenue for retailers and brands. The platform, accessible at [https://www.ordergroove.com](https://www.ordergroove.com), enables companies to enhance customer loyalty and lifetime value by integrating subscription options, membership programs, and predictive reorder technologies directly into their commerce experiences.Ordergroove's technology integrates seamlessly with a merchant’s existing CRM and ecommerce platforms, making it easy to launch and manage subscription services without extensive overhead or disruption to business operations. By leveraging data analytics and consumer behavior insights, Ordergroove helps brands predict customer needs, personalize experiences, and engage customers more effectively.

Details

Year Founded
2010