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OpenTable, Inc.

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308 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.4
#1 in 1 categories
Grid® leader
Serving customers since
1998

Profile Name

Star Rating

204
84
14
4
2

OpenTable, Inc. Reviews

Review Filters
Profile Name
Star Rating
204
84
14
4
2
Alison C.
AC
Alison C.
10/01/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

User-Friendly Reservation Management

I use OpenTable for Restaurants to manage reservations in our fine dining restaurants and appreciate how it helps us organize our covers and tables efficiently. Its availability planning and marketing tools are incredibly useful. I also like that it is very well organized and user-friendly. Since transitioning from a PC-based setup to the app, the process has become much easier, which is a big plus.
Pablo Z.
PZ
Pablo Z.
10/01/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

One-Stop Solution for Table & Marketing Needs

I really like that OpenTable for Restaurants is a one-stop shop for all my marketing needs and table management. The email marketing feature is one of my favorites, as it allows me to book both events and private events directly through the platform. Everything is linked together in one specific place, which is important to me. Additionally, the initial setup was very smooth, and I appreciate how the product has a better back office compared to what we used before.
Verified User
G
Verified User
10/01/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Robust Features with Minor Annoyances

I like OpenTable for Restaurants because it's a robust system with many features and easy layouts. I've been using it for a long time, so I'm very familiar with the format. I also find the online booking convenience and the tools for coordinating floor plans particularly useful. The initial setup was very easy, which was a great start to using the product.

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HQ Location:
San Francisco, US

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@OpenTable

What is OpenTable, Inc.?

OpenTable, Inc. is a leading online restaurant reservation platform that enables users to discover and book dining experiences at restaurants worldwide. Founded in 1998, the service allows customers to make reservations via its website and mobile app, offering features like user reviews, restaurant menus, and availability options. OpenTable partners with restaurants to streamline the booking process and enhance customer engagement, making it easier for diners to find and secure tables at their favorite eateries.

Details

Year Founded
1998