Product Avatar Image

OpenTable, Inc.

Show rating breakdown
284 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.4
#1 in 1 categories
Grid® leader
Serving customers since
1998

Profile Name

Star Rating

188
77
13
4
2

OpenTable, Inc. Reviews

Review Filters
Profile Name
Star Rating
188
77
13
4
2
Verified User in Restaurants
AR
Verified User in Restaurants
06/10/2025
Validated Reviewer
Verified Current User
Review source: Organic

Open table experience

The most commonly used program, very practical, very detailed—it's a program used by almost every restaurant. That's why it's very easy
Calvin Y.
CY
Calvin Y.
Vice President of Operations | OCI | Ozumo SF | Ozumo SR | Sonoma Wine Garden | 41 Ocean
05/13/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller

OpenTable is Great!

What I like best about OpenTable for Restaurants is the centralized control it gives us over our reservations and guest experience. The ability to customize pacing, optimize table turns, and access real-time data helps us make smarter staffing and service decisions. I also appreciate the guest profile features—it allows us to deliver more personalized hospitality, especially for return diners.
Verified User in Restaurants
AR
Verified User in Restaurants
05/13/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller

Market leader for a reason!

Powerful tools let you manage on an enterprise level while providing location-specific support for unique needs. For corporate level operators, it's great for managing multiple locations at once. For operators in the field, it's easy to train on for FOH staff that will be using the platform often for taking reservations and communicating with guests. Best of all, if you need help their support team is responsive and thorough.

About

Contact

HQ Location:
San Francisco, US

Social

@OpenTable

What is OpenTable, Inc.?

OpenTable, Inc. is a leading online restaurant reservation platform that enables users to discover and book dining experiences at restaurants worldwide. Founded in 1998, the service allows customers to make reservations via its website and mobile app, offering features like user reviews, restaurant menus, and availability options. OpenTable partners with restaurants to streamline the booking process and enhance customer engagement, making it easier for diners to find and secure tables at their favorite eateries.

Details

Year Founded
1998