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OpenTable, Inc.

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308 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.4
#1 in 1 categories
Grid® leader
Serving customers since
1998

Profile Name

Star Rating

204
84
14
4
2

OpenTable, Inc. Reviews

Review Filters
Profile Name
Star Rating
204
84
14
4
2
Jessi M.
JM
Jessi M.
10/01/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Easy-to-Use App That Reaches More Guests and Integrates Smoothly with Our POS

I like that it reaches guests who may have not heard about us otherwise, it has an app that is commonly known and used. It's easy to use by our staff. Also that it integrated with our POS system which simplifies things for us.
Jeremy S.
JS
Jeremy S.
10/01/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Widely Expected and Convenient, but Cover-Based Pricing Feels Unfair

It’s ubiquity. It helps that so many users expect all shops to use it.
Stephanie H.
SH
Stephanie H.
Director of Guest Experience & Digital Innovation
10/01/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

User-Friendly Experience Feature with Excellent OpenTable Support

I like the experience function. It allows us to sell ticketed events and special menus. It also just brings attention to things we want to highlight. I also love the customer service at opentable and how user friendly it is.

About

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HQ Location:
San Francisco, US

Social

@OpenTable

What is OpenTable, Inc.?

OpenTable, Inc. is a leading online restaurant reservation platform that enables users to discover and book dining experiences at restaurants worldwide. Founded in 1998, the service allows customers to make reservations via its website and mobile app, offering features like user reviews, restaurant menus, and availability options. OpenTable partners with restaurants to streamline the booking process and enhance customer engagement, making it easier for diners to find and secure tables at their favorite eateries.

Details

Year Founded
1998