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OpenTable, Inc.

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308 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.4
#1 in 1 categories
Grid® leader
Serving customers since
1998

Profile Name

Star Rating

204
84
14
4
2

OpenTable, Inc. Reviews

Review Filters
Profile Name
Star Rating
204
84
14
4
2
BE
Benjamin E.
10/01/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Easy to Use with Strong Back-End Data

It is pretty easy to use and has good data on the back end
Verified User
G
Verified User
10/01/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Reduces No-Shows and Enhances Reservation Efficiency

I really appreciate how OpenTable for Restaurants makes setting up reservation systems super easy, allowing me to move tables around and track reservations effortlessly. The reporting features are helpful in comparing our performance with market averages, which is great for keeping track of covers versus the average. I also love the policies for requiring credit cards during busy times to reduce no-shows, which cuts down on lost revenue. What really stands out is its versatility and ease of use across different devices like desktop, phones, and iPads, making it accessible and manageable from anywhere, whether I’m in the restaurant or not. This accessibility is crucial and lets us manage reservations on the go, driving more business without being tied to any single location.
Joseph R.
JR
Joseph R.
10/01/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Best-in-Class Reservation Platform with Outstanding Customer Service and Promotions

This is the best reservation platform out there, and the customer service is outstanding—exactly what customers prefer when making a reservation. Their marketing promotions also help us a lot by getting more guests in the door.

About

Contact

HQ Location:
San Francisco, US

Social

@OpenTable

What is OpenTable, Inc.?

OpenTable, Inc. is a leading online restaurant reservation platform that enables users to discover and book dining experiences at restaurants worldwide. Founded in 1998, the service allows customers to make reservations via its website and mobile app, offering features like user reviews, restaurant menus, and availability options. OpenTable partners with restaurants to streamline the booking process and enhance customer engagement, making it easier for diners to find and secure tables at their favorite eateries.

Details

Year Founded
1998