NextGen Healthcare

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242 reviews
  • 13 profiles
  • 24 categories
Average star rating
3.8
Serving customers since
1974

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NextGen Practice Management

11 reviews

NextGen® Practice Management is a comprehensive software solution designed to automate and streamline the administrative and billing functions of medical practices. By integrating various aspects of practice operations, it enhances efficiency, reduces manual tasks, and supports the entire enterprise. This system is built on a single, integrated database, ensuring seamless data exchange and providing a unified platform for managing patient information, scheduling, billing, and reporting. Key Features and Functionality: - Appointment Management and Scheduling: Flexible tools centralize staff calendars across multiple locations, configurable to meet individual physician needs. - Billing and Claims Management: Advanced claim scrubbing technology and customizable claim edits optimize claims to prevent rejections and denials, enhancing revenue capture. - Automated Charge Review: A rules engine uses custom and specialty-specific rules to review and correct charge data before it enters the PM system, reducing operating costs and speeding up payments. - Cost Estimation: Quickly determine patient responsibility and identify appropriate amounts to collect pre- or post-service using the patient cost estimator, which accesses eligibility information, contracts, and historical financial data. - Data Analytics: Access robust analytics to establish meaningful benchmarks, make critical decisions, and grow your business, with convenient access via web browser or mobile devices. - Automation 24/7: The NextGen Background Business Processor automates routine processes such as reports, statements, billing, claims generation, and eligibility checks, allowing tasks to be scheduled for completion at any convenient time. Primary Value and User Solutions: NextGen® Practice Management addresses the complexities of modern medical practice operations by automating routine tasks, thereby increasing productivity and allowing healthcare providers to focus more on patient care. The integration of scheduling, billing, and data analytics into a single platform ensures that practices can manage their operations efficiently, reduce errors, and improve financial outcomes. By providing tools for accurate medical coding, cost estimation, and automated charge reviews, the system helps practices capture more revenue and reduce accounts receivable days. Additionally, the robust data analytics capabilities enable informed decision-making, supporting the growth and success of the practice.

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NextGen Patient Experience Platform

2 reviews

The NextGen Patient Experience Platform is a comprehensive, integrated solution designed to enhance patient engagement and streamline healthcare operations. By consolidating patient access, communication, payment collections, and claims processing into a single unified platform, it eliminates the need for disparate plug-and-play APIs, thereby improving data integrity and operational efficiency. Key Features and Functionality: - Patient Access and Discovery: Enhances online visibility and reputation management, offers self-scheduling capabilities, and provides appointment reminders to reduce no-shows. - Pre-Visit Intake: Facilitates secure text messaging, digital document uploads, and cost transparency, allowing patients to complete necessary forms and information prior to their visit. - Visit Management: Supports both in-person and virtual visits with customizable EHR/PM workflows, ambient listening for AI-generated SOAP notes, and ePrescribing functionalities. - Care Coordination and Post-Visit Engagement: Automates messaging, patient surveys, referrals, and medication refills, while providing population health analytics to support ongoing care. - Health Management: Offers remote patient monitoring, automated e-statements, electronic bill pay options, and a patient portal for accessing payments, educational materials, and test results. Primary Value and Solutions Provided: The NextGen Patient Experience Platform addresses several critical challenges in healthcare delivery: - Seamless Integration: By unifying various patient engagement tools into a single platform, it enhances data and revenue integrity, reducing administrative burdens and potential errors. - Patient Empowerment: The platform enables patients to actively participate in their healthcare journey through increased access and communication, leading to better adherence to care plans and improved health outcomes. - Operational Efficiency: Automation of routine tasks and streamlined workflows alleviate the workload on healthcare providers and staff, reducing burnout and allowing more focus on patient care. - Enhanced Patient Engagement: By providing multiple touchpoints for interaction throughout the care journey, the platform boosts patient satisfaction and practice reputation. - Improved Health Outcomes: Continuous health management features, such as remote monitoring and proactive communication, support better long-term patient health and community well-being. In summary, the NextGen Patient Experience Platform offers a holistic approach to patient engagement, integrating essential functionalities to improve healthcare delivery, patient satisfaction, and practice efficiency.

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NextGen Enterprise

220 reviews

NextGen Healthcare is a leading healthcare software and services company that empowers the transformation of ambulatory care. Our smart, electronic health record solutions help ambulatory practices alleviate the burden of documentation, advance clinical outcomes, connect with other health systems, elevate provider and patient satisfaction, streamline the revenue cycle, and foster healthier communities

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NextGen Practice Management

11 reviews

NextGen® Practice Management is a comprehensive software solution designed to automate and streamline the administrative and billing functions of medical practices. By integrating various aspects of practice operations, it enhances efficiency, reduces manual tasks, and supports the entire enterprise. This system is built on a single, integrated database, ensuring seamless data exchange and providing a unified platform for managing patient information, scheduling, billing, and reporting. Key Features and Functionality: - Appointment Management and Scheduling: Flexible tools centralize staff calendars across multiple locations, configurable to meet individual physician needs. - Billing and Claims Management: Advanced claim scrubbing technology and customizable claim edits optimize claims to prevent rejections and denials, enhancing revenue capture. - Automated Charge Review: A rules engine uses custom and specialty-specific rules to review and correct charge data before it enters the PM system, reducing operating costs and speeding up payments. - Cost Estimation: Quickly determine patient responsibility and identify appropriate amounts to collect pre- or post-service using the patient cost estimator, which accesses eligibility information, contracts, and historical financial data. - Data Analytics: Access robust analytics to establish meaningful benchmarks, make critical decisions, and grow your business, with convenient access via web browser or mobile devices. - Automation 24/7: The NextGen Background Business Processor automates routine processes such as reports, statements, billing, claims generation, and eligibility checks, allowing tasks to be scheduled for completion at any convenient time. Primary Value and User Solutions: NextGen® Practice Management addresses the complexities of modern medical practice operations by automating routine tasks, thereby increasing productivity and allowing healthcare providers to focus more on patient care. The integration of scheduling, billing, and data analytics into a single platform ensures that practices can manage their operations efficiently, reduce errors, and improve financial outcomes. By providing tools for accurate medical coding, cost estimation, and automated charge reviews, the system helps practices capture more revenue and reduce accounts receivable days. Additionally, the robust data analytics capabilities enable informed decision-making, supporting the growth and success of the practice.

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NextGen Office

4 reviews

NextGen Healthcare offers NextGen Office—a cloud-based EHR – specifically designed for private practices. NextGen Office is a fully integrated practice management solution that includes specialty-specific content, a claims clearinghouse, and an easy-to-use patient portal. It works on any tablet, laptop (Apple or Windows), is touch-screen enabled, compatible with all browsers, and is HIPAA complian

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Mirth Connect

3 reviews

With the Mirth Connect by NextGen Healthcare integration engine, your organization gains a clear path to the information you need for data-driven decision making with less healthcare integration complexity.

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NextGen Patient Experience Platform

2 reviews

The NextGen Patient Experience Platform is a comprehensive, integrated solution designed to enhance patient engagement and streamline healthcare operations. By consolidating patient access, communication, payment collections, and claims processing into a single unified platform, it eliminates the need for disparate plug-and-play APIs, thereby improving data integrity and operational efficiency. Key Features and Functionality: - Patient Access and Discovery: Enhances online visibility and reputation management, offers self-scheduling capabilities, and provides appointment reminders to reduce no-shows. - Pre-Visit Intake: Facilitates secure text messaging, digital document uploads, and cost transparency, allowing patients to complete necessary forms and information prior to their visit. - Visit Management: Supports both in-person and virtual visits with customizable EHR/PM workflows, ambient listening for AI-generated SOAP notes, and ePrescribing functionalities. - Care Coordination and Post-Visit Engagement: Automates messaging, patient surveys, referrals, and medication refills, while providing population health analytics to support ongoing care. - Health Management: Offers remote patient monitoring, automated e-statements, electronic bill pay options, and a patient portal for accessing payments, educational materials, and test results. Primary Value and Solutions Provided: The NextGen Patient Experience Platform addresses several critical challenges in healthcare delivery: - Seamless Integration: By unifying various patient engagement tools into a single platform, it enhances data and revenue integrity, reducing administrative burdens and potential errors. - Patient Empowerment: The platform enables patients to actively participate in their healthcare journey through increased access and communication, leading to better adherence to care plans and improved health outcomes. - Operational Efficiency: Automation of routine tasks and streamlined workflows alleviate the workload on healthcare providers and staff, reducing burnout and allowing more focus on patient care. - Enhanced Patient Engagement: By providing multiple touchpoints for interaction throughout the care journey, the platform boosts patient satisfaction and practice reputation. - Improved Health Outcomes: Continuous health management features, such as remote monitoring and proactive communication, support better long-term patient health and community well-being. In summary, the NextGen Patient Experience Platform offers a holistic approach to patient engagement, integrating essential functionalities to improve healthcare delivery, patient satisfaction, and practice efficiency.

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NextGen Population Health

1 review

NextGen® Population Health is a comprehensive management platform designed to help healthcare providers navigate the complexities of value-based care. By aggregating data from multiple sources into an intuitive visual interface, it enables clinicians to gain actionable insights into patient populations. This facilitates improved management of chronic conditions, enhances patient outcomes, and reduces healthcare costs. Key Features and Functionality: - Data Aggregation and Visualization: Consolidates disparate data—including EHRs, health information exchanges, patient-generated data, and claims—into a unified platform for a comprehensive patient view. - Risk Stratification Tools: Utilizes the Johns Hopkins ACG system to identify patients at high risk for costly utilization, enabling targeted interventions. - Care Coordination Enhancements: Features pre-visit dashboards, automated tracking of admissions, discharges, and transfers, and risk assessment tools to streamline care management. - Performance Optimization: Supports participation in value-based payment models by improving performance on quality measures and optimizing reimbursement processes. - Actionable Insights: Provides clinicians with real-time data on care gaps and risk stratification directly within the EHR workflow, ensuring timely and informed decision-making. Primary Value and Problem Solved: NextGen Population Health addresses the challenges of transitioning to value-based care by offering a holistic view of patient populations. It empowers healthcare providers to proactively manage chronic conditions, coordinate care effectively, and make data-driven decisions. This leads to improved patient outcomes, enhanced care quality, and significant cost savings. For instance, organizations using this solution in the Medicare Shared Savings Program achieved $102 million in total Medicare savings, with an average shared savings of $35 per member per month.

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NextGen Virtual Visits

1 review

The power of NextGen® Virtual Visits integrated with your EHR/PM ensures a smooth user experience tailored to your workflow. As a result, you can easily connect with your patients on any device, while providing a consistent experience whether they see you in the office or via video. Improve your patients' access and engagement with the practice as you boost patient and provider satisfaction, enable positive outcomes, and improve costs.

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NextGen Medical Billing

0 reviews

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NextGen Behavioral Health Suite

0 reviews

Profile Name

Star Rating

108
82
33
9
10

NextGen Healthcare Reviews

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Profile Name
Star Rating
108
82
33
9
10
Verified User
U
Mid-Market (51-1000 emp.)
3.5/5

The software offers high customization options that can be tailored to specific practice needs, which is a significant advantage. However, it suffers from frequent error messages and inconsistencies in its features, impacting overall reliability.

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Summarized using AI
Verified User
E
Mid-Market (51-1000 emp.)
4/5

The software offers seamless integrations with various applications, enhancing the range of services available to users. This capability supports improved patient access and engagement, making it a valuable tool in healthcare settings.

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Summarized using AI
DP
Damien P.
Mid-Market (51-1000 emp.)
11/10/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Excited for EHR’s Future Capabilities and AWS-Driven Improvements

I like the future capabilities of EHR. We’re looking forward to improved functionality once we’ve migrated to AWS.

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What is NextGen Healthcare?

NextGen Healthcare, Inc. is a leading provider of innovative healthcare technology and data solutions. We are reimagining ambulatory healthcare with award-winning EHR, practice management and surround solutions that enable providers to deliver whole-person health and value-based care. Our highly integrated, intelligent, and interoperable solutions increase clinical quality and productivity, enrich the patient experience and drive superior financial performance. We are on a relentless quest to achieve better healthcare outcomes for all. Learn more at nextgen.com, and follow us on Facebook, X, LinkedIn, YouTube, and Instagram.    

Details

Year Founded
1974
Ownership
Private
Website
www.nextgen.com