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Next4biz

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20 reviews
  • 3 profiles
  • 16 categories
Average star rating
4.4
Serving customers since
2006

Profile Name

Star Rating

14
4
2
0
0

Next4biz Reviews

Review Filters
Profile Name
Star Rating
14
4
2
0
0
Verified User in Airlines/Aviation
AA
Verified User in Airlines/Aviation
04/29/2024
Validated Reviewer
Verified Current User
Review source: Organic

Big, efficient, effective

The CSM program is a very comprehensive and large program. I can say that there is no deficiency regarding CSM in it. Although the program has very detailed features, it has a compact structure. It can be used in a SME or a global company. Since the program has comprehensive features, it can also be used as a BPM system. It serves many processes and workflows within the company.
BD
berker d.
04/26/2024
Validated Reviewer
Verified Current User
Review source: Organic

Amazing Self Building Experience with Hands on Customer Support!

Without IT support, we can change a lot of things easily and immediately. this allows us try new things quickly and saves much time. Also, its possible to create new channels for any kind of operations in the company. Very easy implementation processes for new features. And the customer support team is very good.
İbrahim K.
İK
İbrahim K.
Internal Customer Platforms Experience Manager
04/26/2024
Validated Reviewer
Verified Current User
Review source: Organic

Fast and Effective Workflow Design

Easily prepare the flow of users' process scenarios and deploy them without the need for code. Easily integrates with different company applications

About

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HQ Location:
İstanbul, Kadıköy

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What is Next4biz?

Next4biz is a CRM & BPM software providing features for customer centric digital transformation. Since 2006, It is being used in almost all continents, in more than 20 languages, in almost all sectors and business functions. It is a new generation solution having unique features such as AI, digital footprint analysis, no-code design editors and so forth. Company also provides an implementation and integration methodology called Road Map 2 Success. Next4biz CRM can store all customer data, even their digital footprints. Based on deduplicated & consolidated customer information and using dynamic segmentation features, you can design your own marketing & sales automation. Next4biz CSM provides AI powered omni-channel communication features and workflow design tools for end-to-end customer service management. Next4biz’s low-code BPM module provides tools to design, prototype, rollout, integrate, execute, measure and optimize business automations. Next4biz has no-code design editors which reduces IT dependency. Business users can design and change even interfaces and workflows by themselves.

Details

Year Founded
2006