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Next4biz

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20 reviews
  • 3 profiles
  • 16 categories
Average star rating
4.4
Serving customers since
2006

Profile Name

Star Rating

14
4
2
0
0

Next4biz Reviews

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Profile Name
Star Rating
14
4
2
0
0
FY
Furkan Y.
Evidea şirketinde Customer Service Executive
05/09/2024
Validated Reviewer
Verified Current User
Review source: Organic

Ease of communication.

The Nex4biz CSM module has a highly streamlined communication network. It assists you in creating workflows to provide recommendations and solutions to your customers. It helps your team members who provide service with the Assistflow feature in terms of training.
Busra U.
BU
Busra U.
Customer Relations Manager - Mercedes-Benz Türk A.Ş.
05/08/2024
Validated Reviewer
Verified Current User
Review source: Organic

customer service management is now much more effective with easily designable processes

The Next4Biz app is definitely user friendly. All interfaces are designed to be easy to use. With special field definitions within the system, process-oriented workflow definition and many other benefits, you can track existing business processes more easily and report this whenever you want. In addition to the system setup, all employees in the team are very ready to support in case of a problem. They can resolve any issue that cannot be resolved online in a transparent manner with a face-to-face visit. If I have to name especially Murat Yarangumeli and Sedat Altuntaş, they are very good at their job and solution oriented. And besides this, they always maintain their cheerfulness while working together. If you want tracking, convenience and much more in your business processes, you should try Next4Biz CSM.
BS
BEGUM S.
04/29/2024
Validated Reviewer
Verified Current User
Review source: Organic

Next4Biz

I can reach out quickly when I have a problem. They try to solve every problem of mine with great care.

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HQ Location:
İstanbul, Kadıköy

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What is Next4biz?

Next4biz is a CRM & BPM software providing features for customer centric digital transformation. Since 2006, It is being used in almost all continents, in more than 20 languages, in almost all sectors and business functions. It is a new generation solution having unique features such as AI, digital footprint analysis, no-code design editors and so forth. Company also provides an implementation and integration methodology called Road Map 2 Success. Next4biz CRM can store all customer data, even their digital footprints. Based on deduplicated & consolidated customer information and using dynamic segmentation features, you can design your own marketing & sales automation. Next4biz CSM provides AI powered omni-channel communication features and workflow design tools for end-to-end customer service management. Next4biz’s low-code BPM module provides tools to design, prototype, rollout, integrate, execute, measure and optimize business automations. Next4biz has no-code design editors which reduces IT dependency. Business users can design and change even interfaces and workflows by themselves.

Details

Year Founded
2006