Finally a system that put all of our client info under one pane of glass! NewOrg is able to hold our entire client database, help us register clients for events, track their visits to our center, and pull very specific reports quickly. Their support is honest, friendly, and fast, and their sales and implementation teams were very knowledgeable about the non-profit space and really asked good questions about our needs and listened so the product was doing what we needed it to and was easy for our volunteers to use.

I like working with the support team at NewOrg and their willingness to help us shape the database to tell our stories and protect our information. I particularly appreciate Maria Thorne, our implementation and support specialist who has been with us since 2023. She really seeks to understand our agency and the work we do, and with that knowledge, she is able to make quality suggestions that make our work easier for staff and participants.

I find NewOrg to be very helpful due to its data migration and report creation services. It allows us to keep detailed and confidential client information securely. My favorite feature is the file share, which makes it easy to share or request documents from clients via text and email. This feature helps us track when something is shared, if the participant has opened it, and it stores everything in one place. I appreciate that NewOrg is more affordable and customizable compared to Bonterra. Additionally, the NewOrg Team was super helpful with training material and import, and being able to mirror most of the forms from Bonterra/Apricot was great.