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Netigate

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69 reviews
  • 2 profiles
  • 7 categories
Average star rating
4.3
Serving customers since
2005

Profile Name

Star Rating

39
26
4
0
0

Netigate Reviews

Review Filters
Profile Name
Star Rating
39
26
4
0
0
Verified User in Newspapers
AN
Verified User in Newspapers
11/29/2023
Validated Reviewer
Review source: Organic

Makes bulk data insightful, but training of AI is a hastle

Lumoa is a good tool to make lots of qualitative data insightful due to the AI-assisted analyses. Also great to analyse NPS scores in different ways due to the enormous possibilities of filtering and dashboarding. The support is fantastic - there is always someone available to help us and to fix potential issues.
Marcus G.
MG
Marcus G.
Operations Manager at Fibrus
11/29/2023
Validated Reviewer
Verified Current User
Review source: Organic

Excellent Customer Tool

Lumoa has been a great tool that we use daily to understand customer sentiment; this in turn allows us to strategise our operation to deliver on what matters most to our customer base.
Robbie L.
RL
Robbie L.
Customer Service Team Lead at Fibrus
11/29/2023
Validated Reviewer
Verified Current User
Review source: Organic

A great tool for reporting!

I like the user friendly platform and the easy to find data!

About

Contact

HQ Location:
Stockholm, Stockholm County

Social

@Netigate

What is Netigate?

Netigate is a service provider of cloud-based feedback and survey solutions designed to help organizations gather valuable insights from customers and employees. Founded in 2005, the company offers tools for conducting surveys, analyzing responses, and generating reports to enhance decision-making processes. Netigate's platform supports businesses in improving customer satisfaction, employee engagement, and overall organizational performance. It is trusted by a diverse client base across multiple industries to deliver actionable feedback that drives growth and innovation.

Details

Year Founded
2005