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Netigate

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69 reviews
  • 2 profiles
  • 7 categories
Average star rating
4.3
Serving customers since
2005

Profile Name

Star Rating

39
26
4
0
0

Netigate Reviews

Review Filters
Profile Name
Star Rating
39
26
4
0
0
Verified User in Internet
UI
Verified User in Internet
12/15/2023
Validated Reviewer
Verified Current User
Review source: Organic

Good experience

How easy and self explanatory it is to access. Use of it almost every day and it is always easy and self explanatory to use. Able to get support if it is needed but most of the time it is not needed.
Verified User in Consumer Services
EC
Verified User in Consumer Services
12/14/2023
Validated Reviewer
Verified Current User
Review source: Organic

End-user friendly user interface combined with versatile capabilities

Lumoa has enables us to get a much better understanding how our customers think about our products throughout their customer journey. Lumoa is easy to use and the genAI extension has also been a great addition to the tool, making it even quicker to assess our large amount of customer feedbacks and identify hot topics. Lumoa was also quick and easy to implement, which is always a big plus!
Verified User in Telecommunications
UT
Verified User in Telecommunications
12/13/2023
Validated Reviewer
Verified Current User
Review source: Organic

Powerful tool for managing a very large amount of customer feedback with good usability

Compared to previous experiences with another supplier and custom solutions for the same purpose, I feel that the language model quality is good and especially the interface is ahead of the competition I have experience with. Also, communication with Lumoa has been good in my experience.

About

Contact

HQ Location:
Stockholm, Stockholm County

Social

@Netigate

What is Netigate?

Netigate is a service provider of cloud-based feedback and survey solutions designed to help organizations gather valuable insights from customers and employees. Founded in 2005, the company offers tools for conducting surveys, analyzing responses, and generating reports to enhance decision-making processes. Netigate's platform supports businesses in improving customer satisfaction, employee engagement, and overall organizational performance. It is trusted by a diverse client base across multiple industries to deliver actionable feedback that drives growth and innovation.

Details

Year Founded
2005