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Netigate

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69 reviews
  • 2 profiles
  • 7 categories
Average star rating
4.3
Serving customers since
2005

Profile Name

Star Rating

39
26
4
0
0

Netigate Reviews

Review Filters
Profile Name
Star Rating
39
26
4
0
0
YS
Yann S.
12/08/2023
Validated Reviewer
Review source: Organic

Great tool to follow NPS

I like that i get notified for customer feed-backs that are below a certain grade. The AI generated weekly summary is also very helpful.
Verified User in Consumer Goods
AC
Verified User in Consumer Goods
12/06/2023
Validated Reviewer
Verified Current User
Review source: Organic

Great for NPS Insights

The ability of Lumoa to process through large quantities of qualitative information that would normally require hours of reading, and give that information in a nice concise summary is huge time saver. It's great being able to just send out a survey and have it come back in a nice organized format that is report ready.
Pearson A.
PA
Pearson A.
12/04/2023
Validated Reviewer
Verified Current User
Review source: Organic

Great platform, great customer service

The platform is very user-friendly and provides a lot of insight. The team always checks in from time to time if we have concerns. We have great support with implementation and integration, all of our key people use Lumoa on a very frequent basis.

About

Contact

HQ Location:
Stockholm, Stockholm County

Social

@Netigate

What is Netigate?

Netigate is a service provider of cloud-based feedback and survey solutions designed to help organizations gather valuable insights from customers and employees. Founded in 2005, the company offers tools for conducting surveys, analyzing responses, and generating reports to enhance decision-making processes. Netigate's platform supports businesses in improving customer satisfaction, employee engagement, and overall organizational performance. It is trusted by a diverse client base across multiple industries to deliver actionable feedback that drives growth and innovation.

Details

Year Founded
2005