The fact that I was able to customize this program myself and make it relevant to our agency's work is a testament to how easy it is to use. The fact that our solid waste, sanitation and park and recreation crews were able to use it with ease after training proves to me that AccessE11's program is intuitive, their training is meaningful and for those times I had questions, their support staff was responsive. I also found answers in their online knowledge base.

Centralized collection of service requests and ease of categorizing for reporting purposes.

The email communication and app. Ensures that items are not dropped and that the communication loop is closed when work is completed