Working with Cobalt to transition from iMIS was a smooth and straightforward experience. They made sure everything was handled efficiently, which helped save us time and resources. One of the biggest improvements we've seen is in the accuracy and consistency of our data - it’s all seamlessly integrated with our other systems, which has really built trust in the platform. Our staff loves the user-friendly interface, and our members have also found it much easier to interact with. Being cloud-based has made such a difference, too; we can now access everything from anywhere without relying on extra tools. Plus, the individual membership process is so much more streamlined. Overall, we’re thrilled with how Cobalt has helped us simplify our operations and improve our overall efficiency.

After a decade with our previous AMS, we realized we needed a more flexible and scalable solution to keep up with our evolving organizational needs. Cobalt's Engagement Dynamics stood out for its ability to integrate seamlessly with other best of breed systems. We have integrations with Braintree, CMR for event management, ClickDimensions, Higher Logic THRIVE and Informz, and Zoom, as well as our website's content management system. <br><br>What truly set Cobalt apart was their commitment to understanding our unique requirements. They tweaked the product and added custom solutions that fit our processes perfectly, allowing us to efficiently manage everything from event registrations to member engagement. The level of support and responsiveness from the Cobalt team helped make the transition smoother. We have a unified system that met our initial needs and continues to evolve as our needs transform.

We’ve worked with Cobalt for over 10 years, and they’ve become an essential extension of our team. Our system is highly customized to meet the unique needs of our certification processes, and Cobalt has been instrumental in making that happen. While we have worked with Cobalt to create custom processes, there are also features built-in to the base product that have enhanced our users’ experience by enabling a wider range of self-service functionality for portal users. For example, Cobalt’s Universal Cart enables candidates and certificants to purchase multiple products at a given time, making the purchase process more convenient and efficient. <br><br>One of the most exciting recent enhancements is our new bundled product functionality. By incorporating product bundling as part of the user experience, our users can benefit from cost savings and have the opportunity to discover new products and offers. The Cobalt product does include bundled product functionality out of the box, but we had a different, strategic objective with this initiative. Cobalt helped bring our idea to life. <br><br>Cobalt’s flexibility with customizations, combined with the robust features of Dynamics 365, has made our certification management process more efficient. Given that we are a tech-savvy team, the relationship with Cobalt feels like a true collaboration rather than a traditional vendor-client dynamic. We continuously work with them to improve and refine our systems, and their partnership has been critical to our success.