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Mendfamily

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134 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.7
Serving customers since
2014
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Mendfamily Reviews

Review Filters
Profile Name
Star Rating
116
16
2
0
0
LA
Liza A.
02/19/2026
Validated Reviewer
Review source: Organic

Great service!

|Mend
I really like my therapist & the platform is always on point. I have not a problem.
JM
Joseph M.
Chipotle Mexican Grill
01/13/2026
Validated Reviewer
Verified Current User
Review source: Organic

Thank you. Much appreciation and love.

|Mend
The system is very friendly. I have a great doctor, and I am glad I can use Mend to help me connect with her.
Gloria H.
GH
Gloria H.
12/16/2025
Validated Reviewer
Review source: Organic

Exceptionally User-Friendly and Pleasant Experience

|Mend
What is most helpful in using MEND is that it is user friendly

About

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HQ Location:
Orlando, Florida

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What is Mendfamily?

Mend is a patient engagement platform built for outpatient mental and behavioral healthcare organizations. The platform helps organizations simplify access to care, reduce administrative workload, and improve patient follow through across the entire outpatient journey. Mend brings scheduling, digital intake, automated forms, secure patient messaging, reminders, payments, and virtual visits into one integrated system that works alongside existing EHRs. By connecting these workflows, Mend helps organizations eliminate manual tasks, reduce phone volume, and create a more efficient experience for both patients and staff. Patients can schedule appointments, complete required steps before visits, communicate with care teams, and join virtual visits from any device. This integrated approach removes common barriers to care and helps organizations increase appointment attendance and continuity of care. Mend supports a wide range of outpatient behavioral health providers, including mental health clinics, community based organizations, substance use and alcohol use treatment programs, and group practices. The platform is designed for organizations with 25 or more caregivers that provide outpatient services. With tools like AI powered attendance prediction, Smart Waitlist matching, measurement based care automation, and real time operational insights, Mend helps leaders improve provider utilization, increase revenue capture, and repurpose staff time toward mission centered work. Mend exists to make access to mental and behavioral healthcare more convenient for all and to help organizations deliver compassionate, effective care at scale.

Details

Year Founded
2014
Website
mend.com