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Mendfamily

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134 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.7
Serving customers since
2014
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Mendfamily Reviews

Review Filters
Profile Name
Star Rating
116
16
2
0
0
Kelly  M.
KM
Kelly M.
--
07/22/2026
Validated Reviewer
Review source: Organic

Convenient, Useful Video Calls for Doctor Visits

|Mend
The video call it's convenient and useful.
Verified User in Mental Health Care
GM
Verified User in Mental Health Care
07/20/2026
Validated Reviewer
Verified Current User
Review source: Organic

Easy, Convenient, and Secure Telemedicine with Mend.

|Mend
I found using Mend Telemedicine easy and convenient. Not having to leave home for a visit with my doctor was much better than having to plan ahead, leave the house with enough time to fight traffic, and worry about arriving too early or too late. The connection was great, and I had no issues with the video or audio quality. Knowing it was a secure connection also let me focus on my needs, instead of worrying that my connection wasn’t secure.
Verified User in Accounting
GA
Verified User in Accounting
07/17/2026
Validated Reviewer
Verified Current User
Review source: Organic

Outstanding Support—They Fixed My Login Issue Fast

|Mend
The people! I had a login issue so I gave up but a woman called and got me fixed up, corrected so I may continue getting help! I didn’t get her name but she was in Elizabeth Pa and she did a fantastic job!

About

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HQ Location:
Orlando, Florida

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What is Mendfamily?

Mend is a patient engagement platform built for outpatient mental and behavioral healthcare organizations. The platform helps organizations simplify access to care, reduce administrative workload, and improve patient follow through across the entire outpatient journey. Mend brings scheduling, digital intake, automated forms, secure patient messaging, reminders, payments, and virtual visits into one integrated system that works alongside existing EHRs. By connecting these workflows, Mend helps organizations eliminate manual tasks, reduce phone volume, and create a more efficient experience for both patients and staff. Patients can schedule appointments, complete required steps before visits, communicate with care teams, and join virtual visits from any device. This integrated approach removes common barriers to care and helps organizations increase appointment attendance and continuity of care. Mend supports a wide range of outpatient behavioral health providers, including mental health clinics, community based organizations, substance use and alcohol use treatment programs, and group practices. The platform is designed for organizations with 25 or more caregivers that provide outpatient services. With tools like AI powered attendance prediction, Smart Waitlist matching, measurement based care automation, and real time operational insights, Mend helps leaders improve provider utilization, increase revenue capture, and repurpose staff time toward mission centered work. Mend exists to make access to mental and behavioral healthcare more convenient for all and to help organizations deliver compassionate, effective care at scale.

Details

Year Founded
2014
Website
mend.com