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Mavenoid

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4.8 out of 5 stars
27 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.8
Serving customers since
2017
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Mavenoid

27 reviews

AI powered virtual customer support to help people discover, buy, and fix products and devices on the channels they prefer. SOC 2, ISO 27001, GDPR, and HIPAA compliance. Integrated with your favorite support tools.

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Mavenoid Reviews

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Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
05/31/2022
Validated Reviewer
Review source: Organic

Reduced workload and significant increase in resolution times.

|Mavenoid
This product reduced my workload by 90%. It gives me the time to focus on more important tasks in other departments.
RS
Ross S.
05/27/2022
Validated Reviewer
Review source: Organic

Seamless onboarding, design and build completed on time and a pleasure to work with.

|Mavenoid
The ability for the customers to al least attempt to self help. Reducing the incoming enquiries by a large percentage. This allows our team to focus on being more pro-active and not as weighted on being re-active. The ability to send a customer a link to create a video call so that the team can see exactly what is wrong with the product is so simple and effective. The whole process from start to finish has been excellent and have been supported in making the most optimal decisions to allow for us to best serve our customers. The continued sync meetings to ensure we are utilising Mavenoid to its full potential is allowing us to adapt to great data analytics provided.
DM
Daniel M.
05/26/2022
Validated Reviewer
Verified Current User
Review source: Organic

The whole process has been seamless & the customer experience has been second to none.

|Mavenoid
The product itself delivers and has the potential to grow with our business, the Mavenoid team are constantly looking at continous improvements.

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HQ Location:
Stockholm, SE

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What is Mavenoid?

Mavenoid is a customer support automation platform that specializes in providing AI-driven solutions for troubleshooting and product support. The company offers a self-service tool that enables businesses to create interactive troubleshooting guides and knowledge bases, helping customers resolve issues efficiently. Mavenoid's technology is designed to enhance user experience by reducing reliance on human agents while ensuring that users receive timely and accurate assistance. The platform caters to various industries, focusing on improving customer satisfaction and operational efficiency. For more information, visit their website at [mavenoid.com](https://www.mavenoid.com/).

Details

Year Founded
2017