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Mavenoid

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4.8 out of 5 stars
27 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.8
Serving customers since
2017
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Mavenoid

27 reviews

AI powered virtual customer support to help people discover, buy, and fix products and devices on the channels they prefer. SOC 2, ISO 27001, GDPR, and HIPAA compliance. Integrated with your favorite support tools.

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Mavenoid Reviews

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4
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Rachael D.
RD
Rachael D.
01/25/2023
Validated Reviewer
Verified Current User
Review source: Organic

Mavenoid has been game changing for our self service offerings and customer experience

|Mavenoid
Mavenoid is a great self-service tool for our customers to quickly get answers without waiting for an agent. Mavenoid is always coming out with new features to support our complex workflows - we have been able to automate our repair forms, live support escalations, create email lists, and more. Everyone on the Mavenoid team has gone above and beyond to make our experience exceptional, especially Anton. Whenever we ask for new features to be built, new report types, or to book meetings, their team is on top of it and replies immediately with solutions.
Verified User in Computer Software
AC
Verified User in Computer Software
12/08/2022
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Amazing Attention to Detail!

|Mavenoid
The team has been great to work with. From taking the time to understand our needs during the initial intake calls to the seamless integration and the continued support following the go-live. They have been incredibly patient with us and offer creative solutions to our various requests to ensure the system meets our needs.
Robert H.
RH
Robert H.
12/03/2022
Validated Reviewer
Verified Current User
Review source: Organic

Very valuable tool to limit the number of support chats and calls with live support staff

|Mavenoid
My favorite part about Mavenoid is the AI suggestions feature which I believe will add a lot of great things to our self help paths once users start asking questions. I also love how easy it is to setup and manage

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HQ Location:
Stockholm, SE

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What is Mavenoid?

Mavenoid is a customer support automation platform that specializes in providing AI-driven solutions for troubleshooting and product support. The company offers a self-service tool that enables businesses to create interactive troubleshooting guides and knowledge bases, helping customers resolve issues efficiently. Mavenoid's technology is designed to enhance user experience by reducing reliance on human agents while ensuring that users receive timely and accurate assistance. The platform caters to various industries, focusing on improving customer satisfaction and operational efficiency. For more information, visit their website at [mavenoid.com](https://www.mavenoid.com/).

Details

Year Founded
2017