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Mavenoid

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4.8 out of 5 stars
27 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.8
Serving customers since
2017
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Mavenoid

27 reviews

AI powered virtual customer support to help people discover, buy, and fix products and devices on the channels they prefer. SOC 2, ISO 27001, GDPR, and HIPAA compliance. Integrated with your favorite support tools.

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Mavenoid Reviews

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Verified User in Research
AR
Verified User in Research
02/21/2024
Validated Reviewer
Review source: Organic

The team have been so supportive from the beginning!

|Mavenoid
Everyone who I've worked with has been supportive, accommodating and has understood our workflows very well. Jakob is a great assest to Mavenoid and has worked with us from the beginning. The platform itself is very easy to understand and use.
Verified User in Health, Wellness and Fitness
EH
Verified User in Health, Wellness and Fitness
05/08/2023
Validated Reviewer
Verified Current User
Review source: Organic

Great, powerful and with huge potential

|Mavenoid
It is easy and complex - at the same time. It is very easy to get started, combined with the great help of the people at Mavenoid, and the tutorials. It is very intuitive to set it up and create flows that in the end will help the users, customers or technicians to solve even complex problems or issues. And it is highly complex, with rules that can be applied, API-calls etc, that really makes the solutions really powerful if adapted in a good way.
Dean A.
DA
Dean A.
02/23/2023
Validated Reviewer
Review source: Organic

Fantastic service to re

|Mavenoid
Mavenoid presents really well to customers and was also very easy to set up with the one-click integration from our support site. It is very easy to manage and make changes, plus the analytics are very helpful. It has exceeded our expectations in reducing ticket volumes and taking care of the really basic questions, meaning our team can focus on more complex tasks. Can highly recommend. The support team are always very quick to respond to my requests, seemingly 24/7.

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HQ Location:
Stockholm, SE

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What is Mavenoid?

Mavenoid is a customer support automation platform that specializes in providing AI-driven solutions for troubleshooting and product support. The company offers a self-service tool that enables businesses to create interactive troubleshooting guides and knowledge bases, helping customers resolve issues efficiently. Mavenoid's technology is designed to enhance user experience by reducing reliance on human agents while ensuring that users receive timely and accurate assistance. The platform caters to various industries, focusing on improving customer satisfaction and operational efficiency. For more information, visit their website at [mavenoid.com](https://www.mavenoid.com/).

Details

Year Founded
2017