We have had a great experience with the Makula team from the sales process to onboarding and then helping with day to day support if needed. The team are always quick to come back to us and provide solutions to requests. The platform is easy to access and navigate and Makula have already incorporated most of the functionality we need. This enables us to support our customers with the tools and resources they need to order spares, access machine information or book service visits.

Time tracking simplified / Automatic PZE times Order times are recorded automatically One system for all times and costs Good and fast support for inquiries

Fast and personal support – The team respond quickly and think along with us. Flexible on technical challenges – from API integration to shared mailbox setup, they help find solutions. Clear roadmap and visible progress – features like AI Copilot and Knowledge Hub are being built with real user input. Mobile app is practical and easy to use – filters, chat, and work order handling work well.