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Loop Subscriptions

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29 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.9
Serving customers since
2021

Profile Name

Star Rating

27
2
0
0
0

Loop Subscriptions Reviews

Review Filters
Profile Name
Star Rating
27
2
0
0
0
Harsh S.
HS
Harsh S.
12/15/2023
Validated Reviewer
Review source: Organic

Good experience

What stands out for me about Loop Subscriptions is its simplicity in integration and usage, making our subscription management a smooth process. There's a wide array of customization features that have been key in maintaining user satisfaction and minimising drop-offs. Their customer support team deserves special mention too – always there to support us.
Verified User in Consumer Goods
UC
Verified User in Consumer Goods
12/12/2023
Validated Reviewer
Review source: Organic

Loop helped us grow our subscription program with great customer support and features

The support team has been so helpful during the implementation and their continuous support has helped us optimize our program. Easy to implement too.
Gary S.
GS
Gary S.
11/22/2023
Validated Reviewer
Verified Current User
Review source: Organic

Amazing app customer experience and business support.

I love how easy it is for the customer to navigate through the app and make changes to their subscription. I think user experience is super important and my previous app didn't offer a lot of 'no brainer' options for the customer, like being able to process an order straight away, and also being able to adjust their ongoing order easily. After switching to Loop, it was amazing to see how much customers were changing their subscription around. From my point of view this means that customers always wanted these features, and previously they weren't able to easily make the changes they want. This would lead to either direct churn, or at the least lower LTV as they decided the subscription wasn't for them. Loop is also aggressively implementing new features on their app, so I can tell that they want to build an even better ecosystem for their customers which will lead to an even better customer experience.

About

Contact

HQ Location:
New Castle County, Delaware

Social

@LoopEngine

What is Loop Subscriptions?

Loop Subscriptions is a platform designed to enhance the management of recurring payments and subscriptions for e-commerce businesses. It offers tools to automate, simplify, and optimize the subscription experience for both merchants and their customers. Key features include customizable subscription models, seamless integration with e-commerce platforms, and personalized customer communication options. Loop Subscriptions aims to improve customer retention and increase recurring revenue for businesses by providing comprehensive analytics and reporting features.

Details

Year Founded
2021
Website
loopwork.co