Three things: the team, the pace of innovation, and the pricing. The support team is one of the most responsive we work with across any app, and they actually listen. As agency partners we've fed back what our clients need and seen it built into the product. Pricing is transparent and fair, which makes it an easy recommendation, and the dashboard is intuitive enough that clients can self-serve without us walking them through it.

Their support is genuinely excellent at solving a wide range of problems. Being able to jump on a call and talk to a real person, instead of being stuck in a chat queue, is a huge relief when you're dealing with something as critical as subscriptions. Their pricing is also very fair compared to competitors, and they're constantly shipping new features that matter for scaling businesses, building their model around subscriptions rather than bolting them on as an add-on. As if subscriptions are core to your business, the platform you choose can either unlock growth or become a serious bottleneck. Loop is one of the few that actually keeps pace.

I like Loop Subscriptions because, price-wise, it's the cheapest compared to competitors. It offers the most features to reduce churn and recover failed payments. The support team is incredible, with dedicated Slack channels for fast communication. They're quick to create new features upon request, making you feel as if you’re working with an agency rather than just a subscription software. The benefits page, founder video, objection handling, cancellation offers, win back offers, and streaks are great features that help keep subscription customers active, maximizing revenue and profit. Setting it up was easy due to the white-glove experience they provide. Overall, it helps us immensely in managing subscriptions for our ecommerce brand clients.