I use the session replay and the network usage constantly. I'm a software developer, and so this really helps me debug my software. It's really useful to see the user details and scrub through the times and see how they interacted with the app. Usually a customer reports an issue, and then I have their email. I immediately go to log rocket and type in their email and then pull up their relevant session.
In addition to being easy to set up, logrocket has cut down our debugging time more than 50%.
We no longer waste time trying to recreate issues, instead we just watch how it happens.
Additionally, logrocket is cheaper than almost all of their competitors.