What I like best about Lob is the post-pay billing model. As a Marketing Operations Manager, I’m responsible for closely monitoring our budget and managing spend across multiple vendors and campaigns. Lob’s post-pay structure provides significantly more flexibility than pre-funded accounts because it allows us to scale our usage as needed without having to estimate and allocate funds in advance. This approach simplifies budget management, reduces administrative overhead, and makes it easier to align expenses with actual campaign activity. It also improves cash flow by ensuring we are billed only for the services we use. Overall, Lob’s post-pay system is a practical and efficient solution that supports better financial control and operational agility for our marketing team.

What I appreciate most is the visibility Lob gives into the mailing lifecycle. For check mailing, there are clear status definitions like New, Uploaded, and Cancelled, so it’s easy to understand whether a mailing is still editable or has already been sent for printing. That kind of transparency is especially useful when you need confidence that time-sensitive mail is moving through the process correctly.

I really like Lob's continuous innovation in different formats and styling while still being price competitive. The transparency through my account managers is something I love, along with the constant ideation that's been going on. This all contributes to ensuring a good relationship between us and SimpliSafe.