The assistance provided by Load Balancer Support was prompt, professional, and highly effective

I ran into an issue with our secondary load balancer after an upgrade, and the response was both incredibly fast and very thorough. After I emailed Tech Solutions and the suggested steps unfortunately didn’t work, a call was arranged very quickly. I had two techs on the call, and eventually a third, more senior engineer joined, which I really appreciated. Unfortunately, we weren’t able to save the second load balancer, but they offered to help me set up two brand-new ones. Due to the nature of our business, we weren’t able to facilitate that at the time. Instead, when I asked, they provided the current OS from our primary server so I could recover the second load balancer. Excellent service all around!

Support has been excellent and fast, User interface of product is exceptional and support documentation and manuals are vast. Performance of the loadbalancer is outstanding and Integrates easily. I think its very cost effective and multiple options available.