I ran into an issue with our secondary load balancer after an upgrade, and the response was both incredibly fast and very thorough. After I emailed Tech Solutions and the suggested steps unfortunately didn’t work, a call was arranged very quickly. I had two techs on the call, and eventually a third, more senior engineer joined, which I really appreciated. Unfortunately, we weren’t able to save the second load balancer, but they offered to help me set up two brand-new ones. Due to the nature of our business, we weren’t able to facilitate that at the time. Instead, when I asked, they provided the current OS from our primary server so I could recover the second load balancer. Excellent service all around!

Support has been excellent and fast, User interface of product is exceptional and support documentation and manuals are vast. Performance of the loadbalancer is outstanding and Integrates easily. I think its very cost effective and multiple options available.

The Loadbalancer.org ADC product is bulletproof and very reliable. It is fairly easy to setup even with custom configurations, we currently are running 2 units in a HA pair virtulized. The support on this product is second to none. Before purchasing a license, I was able to test this product, as both stand alone and in a HA setup, 3 times. All 3 times support was there if needed. We had tested 2 other products before purchasing a license for Loadbalancer.org. We are appreciative of the support provided by Loadbalancer.org and happy we went with their solution. I highly recommend Loadbalancer.org for any load balancing needs they support.