I like how Listen Labs uses AI in its workflows and asks follow-up questions based on the context of previous questions and answers. The reports are very informative, and it helps me understand user feedback, identify drawbacks and gaps, and validate product ideas without taking much time. I can gather requirements, research, and development in one place, and turn product ideas into executable plans. It saves me time, and its AI helps me understand users’ intentions. The setup was easy, with simple steps to configure and run the application. Its AI works well for me and helps increase my productivity.

I like Listen Labs’ AI-powered interviews because they gather detailed customer feedback quickly, make user research easier, save time on manual interviews, and help me identify useful insights from customer conversations. I also like that the AI asks follow-up questions based on participants’ responses, making conversations feel more natural and helping uncover deeper insights. The initial setup was very easy.

The Listen Labs features I enjoy most are the AI interview process, the follow-up questions, and the summary analysis. As an HR professional, I think these tools would be especially helpful for gathering employee thoughts beyond simple yes-or-no survey questions. Using AI to identify commonly repeated topics, while still being able to read through the original responses, helps keep the research less cluttered and easier to interpret. In addition, it reduces some of the manual work involved.