Listen Labs

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39 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.3
Serving customers since
2023
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Listen Labs Reviews

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Verified User
G
Verified User
Small-Business (50 or fewer emp.)
10/20/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Easy-to-Use AI Research at Scale, but Follow-Ups Need Context

I like that I don’t have to sit through a thousand user research sessions and can get survey-like data overnight. Listen Labs is easy to use and set up, and the setup and question builder felt intuitive and had everything I was looking for. I can run a lot of interviews without taking my time, get a higher volume of user feedback, and have higher-quality results bubble up. I also appreciate having full control to curate my surveys.
Verified User in Computer Software
GC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
10/20/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Easy to Use and Customizable, but Limited Visual Design Flexibility

It’s easy to use, and I like being able to customize the features.
Verified User in Computer Software
GC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
10/20/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Fast, High-Quality AI Interviews That Speed Up Insights and Reporting

The speed is the biggest win. We used it to run AI-moderated customer interviews and got usable insights far faster than a traditional research cycle would allow. The quality of the AI interviews was strong, and the automated reports and themes saved a lot of time on analysis and synthesis.

About

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HQ Location:
San Francisco, California

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What is Listen Labs?

Listen Labs is a technology company that specializes in providing AI-driven analytics and insights for audio content. The vendor focuses on enhancing the understanding of listener behavior and engagement through advanced data analysis. Their platform is designed to help content creators and businesses optimize their audio offerings, improve audience targeting, and drive growth by leveraging actionable insights derived from listener data.

Details

Year Founded
2023
Website
listenlabs.ai