KODIF
31 reviews
- 1 profiles
- 6 categories
Average star rating
4.8
Serving customers since
2021
KODIF Reviews
YS
Yana S.
Collaborative client-oriented cooperation with KODIF's ambitious product
We had a specific request, but the KODIF team was happy to get involved and adapt to our requirements. Fast and reliable support and a good team. Also I liked that you don't need to be a pro in coding to integrate a chatbot.
AF
Verified User in Food & Beverages
Highly recommend Kodif!
Kodif has transformed how both our customers and agents interact with reporting/resolving order issues. For customers, Kodif's self-service platform has made a seamless experience that quickly resolves customers issues. For agents, kodif's platform has made reviewing and resolving tickets faster and more accurate. Kodif's platform has also drastically improved our ticket data, allowing us to gain valuable insights into recurring issues so they can be resolved for customers, improving satisfaction and retention.
On top of it all, the Kodif team is amazing to work with. They are responsive and go above and beyond to improve the workflows and products for our agents. They are fantastic business partners.
TK
Terrence K.
About
What is KODIF?
Customer support automation platform powered by generative AI and Low-code. Our mission is to bring effortless customer and agent experiences to every company obsessed with its customers but doesn't have an army of engineers.
Details
Year Founded
2021
Website
kodif.ai