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Kenect

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17 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.6
Serving customers since

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Star Rating

13
3
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Kenect Reviews

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Profile Name
Star Rating
13
3
1
0
0
Verified User in Retail
AR
Verified User in Retail
05/07/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Easy to Use, Well-Organized, and Backed by Great Support

Ease of use, organization and product support. Integration with Lightspeed and DP360 and our new pricing structure that Kaylee was able to provide.
Melissa W.
MW
Melissa W.
02/05/2026
Validated Reviewer
Review source: Organic

Effortless Review Management with Kenect

I like Kenect because of how many reviews you get with it and the responses that they provide to reviews. It also gives a chance to fix any issues if a customer's having a bad experience before their review goes live. The initial setup was very simple.
Tristan R.
TR
Tristan R.
02/05/2026
Validated Reviewer
Review source: Organic

Exceptional Client Retention and Support with Kenect

What I like most about Kenect is the consultant I work with, Becky Holt. She is the best consultant I've ever worked with on any platform or program in the entire world. She is so attentive to her client's needs and makes sure that we are satisfied before we move forward with anything else. Everything that we want done is done to a tee how we like it. Also, the initial setup of Kenect was incredibly easy.

About

Contact

HQ Location:
Pleasant Grove, Utah, United States

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What is Kenect?

Kenect is an AI-powered communication platform built for automotive service centers and dealerships, designed to manage the entire customer journey from first contact to post-service follow-up. By combining intelligent voice and text automation, Kenect helps dealerships engage customers instantly, schedule and confirm appointments, provide service updates, and handle inbound inquiries—without relying on manual processes. The platform uses AI to power both conversational texting and voice interactions, enabling dealerships to capture leads, respond to missed calls, and guide customers through every step of their experience with speed and consistency. From booking service appointments and approving repairs to sending status updates and collecting payments, Kenect ensures every touchpoint is seamless and automated. Beyond communication, Kenect integrates review generation, payments, and performance analytics into one system, giving dealerships full visibility into customer interactions and operational efficiency. The result is a more connected, responsive, and scalable customer experience that drives higher satisfaction, increased revenue, and stronger retention across the entire lifecycle.

Details

Website
www.kenect.com