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Kaseya

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4.4 out of 5 stars
4,891 reviews
  • 36 profiles
  • 59 categories
Average star rating
4.4
#1 in 5 categories
Grid® leader
Serving customers since
2000

Kaseya Solutions

Discover ready-made solutions that bring related products, reviews, and resources together in one place.

Featured Products

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Autotask

635 reviews

Autotask Pro integrates all of the features and functionality you need - and the flexibility to adapt them to meet your specific business requirements

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IT Glue

718 reviews

IT Glue™ is an IT documentation platform packed with features designed to help you maximize the efficiency, transparency and consistency of your team.

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Datto SIRIS

294 reviews

Datto BCDR 2 is a complete family of enterprise business continuity solutions, available in both physical and virtual platforms, built from the ground up, for businesses of every size.

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Datto RMM

800 reviews

A proactive remote monitoring & management (RMM) that maximizes productivity.

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Kaseya 365 Endpoint
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Cyber Hawk

9 reviews

Cyber Hawk is your enabling technology for offering high value cybersecurity services. A Cyber Hawk subscription gets you an unlimited-use license to deploy Cyber Hawk at all of your client sites for one, low, fixed cost per year (see license terms for details).

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Datto NAS

6 reviews

Datto NAS is a smart, scalable network attached storage platform, centrally managed and protected by the secure Datto Cloud. Easily share files and folders on the local network and replicate NAS snapshots to the Datto Cloud without any additional infrastructure investment. Store more locally, secure it, and back it up to the Cloud forever with our Infinite Cloud Protection option

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Network Glue

0 reviews

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MyGlue

0 reviews

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Unitrends MSP

0 reviews

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myITprocess

0 reviews

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audIT

0 reviews

A SaaS-based sales presentation system developed by an MSP. The software aims to make it easier and quicker for others to create non-technical sales and business review presentations to SMB and midmarket enterprise clients.

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365 Command

0 reviews

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Traverse

0 reviews

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Kaseya Reviews

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Star Rating
3289
1220
208
61
113
PZ
Pim Z.
08/28/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Rock-Solid Datto RMM for Proactive IT Automation and Seamless Integrations

|Datto RMM
Datto RMM is a rock-solid, enterprise-grade platform that serves as the engine for proactive IT operations. Its biggest strength is its lightweight, highly reliable agent and its flexible component and scripting framework. It allows you to build custom monitors, deploy automated maintenance tasks, and execute complex scripts across thousands of endpoints with minimal manual overhead.<br><br>Where it truly excels is in its ecosystem cohesion. The native integration with Autotask PSA ensures that critical alerts automatically generate properly triaged tickets, while the integration with IT Glue allows for seamless, secure password injection during support sessions. The built-in Web Remote tool is fast and responsive, giving technicians instant access to command lines and remote control without interrupting the end user.
PZ
Pim Z.
08/28/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

The definitive single source of truth that eliminates tribal knowledge and accelerates troubleshoot

|IT Glue
IT Glue is the gold standard for IT documentation and completely transforms how a service desk operates. Its strongest feature is the relationship mapping engine—the ability to seamlessly link configurations, SOPs, passwords, and user contacts together means that technical context travels with the engineer. When a server goes down, the dependencies and recovery procedures are instantly visible.<br><br>Furthermore, its deep integration with the broader ecosystem (especially seamless two-way syncing with PSA and RMM platforms) ensures our documentation remains accurate without manual double-entry. The built-in password vault is enterprise-grade, offering granular role-based access controls and an unalterable audit trail that provides complete accountability.
PZ
Pim Z.
08/28/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

An industry powerhouse with unmatched SLA management and ecosystem integration.

|Autotask
Autotask is an enterprise-grade powerhouse that excels at scaling service desk operations. Its SLA management engine is exceptionally precise, offering granular tracking across response and resolution targets, proactive escalation workflows, and unalterable audit trails. The ticketing and dispatch workflows bring complete control and visibility to high-volume queues, optimizing engineer workloads and streamlining triage. Furthermore, its integration with the broader ecosystem—especially bidirectional RMM synchronization, webhooks, and REST APIs—turns it into the central nervous system of IT operations, making the platform fully worth the investment.

About

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HQ Location:
Miami, FL

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@KaseyaCorp

One platform. Everything IT.

Kaseya is the leading global provider of AI-powered IT management and cybersecurity software. Kaseya delivers a unified technology platform to manage infrastructure, secure endpoints, back up critical data, and streamline operations for more than 40,000 MSP and SMB customers around the globe. To learn more, visit www.kaseya.com.

Details

Year Founded
2000
Website
www.kaseya.com