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Kapta

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18 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.7
Serving customers since
2008
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Kapta Reviews

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Jama B.
JB
Jama B.
Account Manager at GadellNet Technology Solutions
08/27/2020
Validated Reviewer
Verified Current User
Review source: Organic

Kapta is a great CRM for Account Management

Kapta offers a simple but effective way to manage customer opportunities and customer contracts. By tracking customer health, you are able to effectively manage key client profiles and account planning. Kapta adds flexibility and customization with defined fields. I find Kapta to be well suited for learning more about customer behavior, including Voice of Customer and SWOT planning. The Kapta team is so helpful and easy to work with. They are invested in your successful use of Kapta.
Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
08/27/2020
Validated Reviewer
Review source: Organic

Kapta is an affordable and customize-able CRM tool

Streamlined apporach with out getting lost in bells and whistles. Personalized service and effective IT Dev team to make it work for your organization.
JS
Josh S.
08/27/2020
Validated Reviewer
Verified Current User
Review source: Organic

Perfect Platform for Customer Centric Businesses

- Great people who work at Kapta, always looking to help and advise - Intuitive interface, easy to pick up after an initial training session - Opportunities to play with the configuration and make it more tailored - Ability to input into the product roadmap - You can see team activity, progress and reporting, this enables you to pull details quickly for customers / internal stakeholders - Reminders and notifications of actions to be completed

About

Contact

HQ Location:
Boulder, CO.

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@kapta

What is Kapta?

Kapta is an account management platform designed specifically to help organizations deepen their relationships with key customers. Offering advanced tools for account planning and management, Kapta enables companies to drive customer engagement and maximize account growth through structured planning, proactive management, and strategic analysis. The platform integrates various functionalities including customer health scores, Voice of the Customer insights, and opportunity identification to create a comprehensive view of each key account. Ideal for B2B companies looking to streamline their account management processes, Kapta empowers teams to not only retain valuable clients but also expand their accounts successfully. Learn more about their offerings at [https://kapta.com](https://kapta.com).

Details

Year Founded
2008
Website
kapta.com