Product Avatar Image

ITRS Group

Show rating breakdown
22 reviews
  • 6 profiles
  • 5 categories
Average star rating
4.1
Serving customers since
1997

Profile Name

Star Rating

11
9
1
0
1

ITRS Group Reviews

Review Filters
Profile Name
Star Rating
11
9
1
0
1
DM
Duncan M.
03/11/2026
Validated Reviewer
Verified Current User
Review source: Organic

Uptrends Delivers Reliable Global Monitoring and Alerts

We have used Uptrends for over 10 years now and has provided great alerting on our servers and websites to ensure our sites and services are accessible from anywhere in teh world.
DV
Dejan V.
12/17/2024
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI

Very good monitoring option that meets our requirements.

Configuration user-friendly. Reports are created quickly. Very clear and user-friendly operation. Support integrated with ticket system.
SD
Srikanth D.
12/05/2024
Validated Reviewer
Verified Current User
Review source: Organic

Hassle free Application Monitoring integration

Uptime monitoring and Synthetic users setup and operational within an hour. No changes (code OR config) required whatsoever for monitoring web applications, and it's simple and within a few clicks. This is very easy to implement.<br><br>Detailed monitoring options, like type of Browser, synthetic users can be from any country/location across the world, concurrent calls to avoid false positives, detailed developer console reports for troubleshooting, and many more capabilities.<br><br>Synthetic users can simulate user journeys, for example: Product discovery or checkout.<br><br>RUM with little to no effort through GTM script injection. Integration with the website is very easy for RUM.<br><br>Robust reporting and scheduling options.<br><br>Great customer support, always get back within a day with a detailed and accurate response. Number #1 support team also helps with the setup of synthetic user journeys or anywhere you are stuck.<br><br>We extensively use Uptrends on a daily basis for Application uptime monitoring, as well as troubleshooting end-user issues via RUM. We have replaced manual monitoring after getting Uptrends onboard.

About

Contact

HQ Location:
London, GB

Social

@itrsgroup

What is ITRS Group?

ITRS Group is a technology company specializing in real-time monitoring, analytics, and observability solutions for financial institutions and enterprises. Founded in 1997, the company provides tools designed to ensure operational resilience, optimize performance, and improve decision-making by analyzing large volumes of data. Their flagship product, Geneos, is widely used in the finance sector for monitoring complex IT infrastructures and applications. ITRS Group aims to enhance business performance and reliability by delivering insights that help prevent outages and reduce risk.

Details

Year Founded
1997
Website
itrsgroup.com