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ITRS Group

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21 reviews
  • 5 profiles
  • 5 categories
Average star rating
4.0
Serving customers since
1997

Profile Name

Star Rating

10
9
1
0
1

ITRS Group Reviews

Review Filters
Profile Name
Star Rating
10
9
1
0
1
DV
Dejan V.
12/17/2024
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI

Very good monitoring option that meets our requirements.

Configuration user-friendly. Reports are created quickly. Very clear and user-friendly operation. Support integrated with ticket system.
SD
Srikanth D.
12/05/2024
Validated Reviewer
Verified Current User
Review source: Organic

Hassle free Application Monitoring integration

Uptime monitoring and Synthetic users setup and operational with in and hour. No changes (code OR config) required what so ever for monitoring web application and its simple and with in few clicks. This is very easy to implement. Detailed monitoring options, like type of Browser, synthetic users can be from any country/location across world, concurrent calls to avoid false posititves, detailed developer console reprots for torubleshooting, and many more capabilities. Synthetic users can simulate user journey, for eg: Product discovery or checkout RUM with little to no effort through GTM script injection. Integration with website is very easy for RUM. Robust reporting and scheduling options. Great customer support, always get back with in day with a detailed and accurate response. Number #1 support team also help with setup of synthetic user journeys or anywhere you are stuck with. We extensively use Uptrends on daily basis for Application uptime moniroring, as well troubleshooting end user issues via RUM. We have replaced manual moniroring after getting Uptrends onboard.
Verified User in Financial Services
AF
Verified User in Financial Services
04/20/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

ITRS Geneos review

1. Best monitoring and alerting tool in the current market. 2. Huge benefits in Prodcution environment by capturing alerts and emails based on the configuration set up. 3. You have an ability to develop your own scriopts and set up monitoring based on the script created.

About

Contact

HQ Location:
London, England, United Kingdom

Social

@itrsgroup

What is ITRS Group?

ITRS Group is a technology company specializing in real-time monitoring, analytics, and observability solutions for financial institutions and enterprises. Founded in 1997, the company provides tools designed to ensure operational resilience, optimize performance, and improve decision-making by analyzing large volumes of data. Their flagship product, Geneos, is widely used in the finance sector for monitoring complex IT infrastructures and applications. ITRS Group aims to enhance business performance and reliability by delivering insights that help prevent outages and reduce risk.

Details

Year Founded
1997