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iSupport Software

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22 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.2
Serving customers since
1992
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iSupport Software Reviews

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Profile Name
Star Rating
10
11
1
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RD
Rosemarie D.
Network Engineer at Eastern Virginia Medical School
03/26/2014
Validated Reviewer
Review source: Organic

Great software !

The ability to customize the software modules to meet the needs of your particular environment is one of the best features.
Verified User
I
Verified User
03/11/2014
Validated Reviewer
Review source: Organic

So far so Good ... !

Too early to say, but so far the SW is good and intuitive. The easy access to actual live people support is great; they iSupport people are quick and on target with assistance!
Abdullah T.
AT
Abdullah T.
IT Specialist
01/28/2014
Validated Reviewer
Review source: Organic

Overall happy but would like to see improvements on existing features

The software serves its purpose, although it has more feautures than we utilized, it provides more flexibility for an organization. The customer support, especially the online support is what I appreciated the most. There was a desperate time we needed to get in touch with support but just with a few clicks I had someone knowledgeable and helpful work with me to alleviate the issue.

About

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HQ Location:
Vancouver, WA

Social

@iSupportTech

What is iSupport Software?

iSupport Software is a provider of service desk and help desk solutions designed to streamline IT support processes for businesses. Their software offers a comprehensive suite of features, including incident management, problem management, change management, and knowledge management, in addition to various reporting and analytics tools. iSupport is designed to enhance customer support efficiency and facilitate communication across support staff and users. The platform is customizable to fit various business needs and industry requirements, aiming to improve overall service delivery.

Details

Year Founded
1992