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iSupport Software

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22 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.2
Serving customers since
1992
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iSupport Software Reviews

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Profile Name
Star Rating
10
11
1
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Junaid K.
JK
Junaid K.
Research Analyst
02/06/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

Ticketing Software for Enterprises

I have been using isupport for a while, the best thing i liked about isupport is it generates a ticket id. The ticket id is a unique 10 digit alphanumeric characters upon searching it, we can view the whole ticket.
Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
12/25/2021
Validated Reviewer
Review source: G2 invite
Incentivized Review

Excellent Service Management Tool

Isupport is fully customisable, it is used to standardise processes and controls. It helps us to view dashboards, metrics and KPIs
Matthew L.
ML
Matthew L.
Business Analyst at TechTarget
10/28/2021
Validated Reviewer
Review source: Organic

iSupport is a good helpdesk solution for routing tickets between various dept.

The routing logic for tickets makes it easy to assign tickets to the right people and ensure that the proper people are notified.

About

Contact

HQ Location:
Vancouver, WA

Social

@iSupportTech

What is iSupport Software?

iSupport Software is a provider of service desk and help desk solutions designed to streamline IT support processes for businesses. Their software offers a comprehensive suite of features, including incident management, problem management, change management, and knowledge management, in addition to various reporting and analytics tools. iSupport is designed to enhance customer support efficiency and facilitate communication across support staff and users. The platform is customizable to fit various business needs and industry requirements, aiming to improve overall service delivery.

Details

Year Founded
1992