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iSupport Software

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22 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.2
Serving customers since
1992
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iSupport Software Reviews

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Profile Name
Star Rating
10
11
1
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Shivam A.
SA
Shivam A.
Application Administrator at Orange Business Services
02/26/2016
Validated Reviewer
Review source: Organic

user friendly and best interface

Its design inspired by Facebook , so you'll find it interesting to work. it's easy to customize and allow you to add multiple functionalities. This software support all ITIL concepts and easy to implement the ITIL rules.
Verified User in Internet
UI
Verified User in Internet
07/22/2015
Validated Reviewer
Review source: Organic

Great for customer services

The UI is quick and easy to learn, and it helps manage customer service emails brilliantly. I like how simple it makes responding to email and handling organization of customer incidents.
Michael J.
MJ
Michael J.
Senior Systems Engineer at L Brands
07/20/2015
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

GWI Help Desk SOftware

The Core software works as intended for Help Desk Ticket creation and monitoring. Change Control tickets workflow has aided us in creating a better environment for processing of changes to our environment. The web based GUI makes it accessible virtually anywhere.

About

Contact

HQ Location:
Vancouver, WA

Social

@iSupportTech

What is iSupport Software?

iSupport Software is a provider of service desk and help desk solutions designed to streamline IT support processes for businesses. Their software offers a comprehensive suite of features, including incident management, problem management, change management, and knowledge management, in addition to various reporting and analytics tools. iSupport is designed to enhance customer support efficiency and facilitate communication across support staff and users. The platform is customizable to fit various business needs and industry requirements, aiming to improve overall service delivery.

Details

Year Founded
1992