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Intradiem

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64 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.4
Serving customers since
1995

Profile Name

Star Rating

46
10
6
1
1

Intradiem Reviews

Review Filters
Profile Name
Star Rating
46
10
6
1
1
AT
aya t.
12/18/2023
Validated Reviewer
Review source: Seller invite
Incentivized Review

First class efficiency

I like how i saves time by moving the break and lunch time. I also like how it forcasts and plans prep time and courses to be taken. Managers have less things to do as Intradeim takes care of all the excpetions. The team has been really helpful and gave us alot of job aids that would advisors and leaders.
KM
krista m.
12/18/2023
Validated Reviewer
Review source: Seller invite
Incentivized Review

Intradiem

Assisting advocates optimize their time throughout the day as well as completing trainings when permitted.
ED
Elaine D.
12/18/2023
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Loving Intradiem!

I love that it helps my team stay on track even when i cannot monitor them.

About

Contact

Phone:
+1-888 566-9457
HQ Location:
Alpharetta, GA

Social

@Intradiem

What is Intradiem?

Intradiem is a technology company that specializes in workforce optimization solutions for contact centers. Their platform leverages automation and real-time analytics to enhance agent productivity, improve operational efficiency, and optimize workforce management. Intradiem's tools help organizations respond dynamically to changing call volumes and improve overall customer service performance. For more information, visit their website at https://www.intradiem.com.

Details

Year Founded
1995