It mostly did connect customer experiences across channels in one platform, and it was a very good experience. The AI-powered personalization felt slightly more relevant, and my personal experience has been very great. Uninstall tracking, multi-channel attribution, and engagement tracking worked well for me.

I like it for journey optimization, marketing automation, and customer segmentation. It mostly connects customer experiences across channels in one platform, and my team could build and optimize journeys fully independently without heavy technical support. The AI also helped me create journey and content.

I love how Email, SMS, and web push notifications work seamlessly together in one platform. We can set up triggered workflows where an unread email automatically follows up with an SMS or web push, which keeps engagement high without spamming users. Email and SMS marketing are essential to our workflow for precise, multi-channel customer engagement, and the AI has been genuinely helpful when I’m on a tight deadline. I can feed it raw bullet points and it quickly generates catchy subject lines and polished copy variants. After the initial integration, our marketing team could build, launch, and optimize journeys fully independently using the intuitive drag-and-drop interface.