Hostaway
415 reviews
- 1 profiles
- 2 categories
Average star rating
4.8
#1 in 4 categories
Grid® leader
Serving customers since
2015
Hostaway Reviews
MF
Martin F.
Powerful once you learn it — and worth the effort
The biggest win for me has been bringing all my OTA channels into one place. Airbnb, Booking.com, and Expedia now sync into a single calendar, so the double-booking risk—and the manual iCal juggling I used to do across several properties—is gone. The built-in dynamic pricing also replaced a separate tool I was paying a lot more for, and it’s held up well for rate optimisation while cutting that cost roughly in half. Setting up my own direct booking website was straightforward too, so I can now take commission-free reservations alongside the OTAs.
Day to day, the dashboard is clean, and once everything is set up, the channel integrations just work.
One honest piece of advice for anyone considering Hostaway: put in the effort to understand the system. It’s deep and powerful, and when it’s properly configured, it’s genuinely awesome to run. The onboarding support is excellent, and Mel can teach you a huge amount, but she can’t run it for you—you have to do the learning yourself. If you go in willing to put in that work, the payoff is fewer errors, lower software costs, and hours of admin saved every week.
G
Verified User
Comprehensive Automation with Room for Improvement
I like that Hostaway is very comprehensive and helps get onto Google Apartments, which can be difficult to do by yourself. I also appreciate the cookie-cutter website they built for direct bookings, which lets me avoid short-term leasing host charges like Airbnb's 15%. This makes it possible to offer guests a cheaper stay while ensuring my place is still rented out. The onboarding process with Tomas Ravina was very smooth, and he did an excellent job explaining each step, making the whole setup less overwhelming- as there is just a ton to get set up- there's nothing you can do about that. It just has to get done. I think some pre-printed pamphlets or literature with screenshots of the site or mobile app would be nice. If Hostaway hires me for the educational/training department, I'd love to make these for them! lol
SL
Shelly L.
Hostaway: Seamless Booking and Stellar Support
I like being able to book multiple units as one unit with Hostaway, which helps me manage properties more efficiently. I also appreciate the support provided, as they are responsive and helpful. The setup process was amazing; the person handling the onboarding was incredibly knowledgeable and patient, making it a smooth experience.
About
What is Hostaway?
Trusted by 20,000+ property managers worldwide, Hostaway is an industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators. Hostaway brings everything together for greater efficiency and faster growth. Grow your business, manage all reservations, automate guest communication, sync listings across channels like Airbnb and Vrbo, and boost direct bookings from one unified platform, saving you up to 60 minutes per reservation.
Details
Year Founded
2015
Website
www.hostaway.com