Initially, I was a dedicated server customer. Then it dawned on me that with my Cisco background in networking and my passion for technology, I'd be better served building my server and colocating. After having used Hivelocity for a year or two as a dedicated customer and having extensive first-hand accounts of the lengths, they go through to ensure the most superior customer service, the choice for colocation was easy. I lived in Miami then, so I shipped my server; they handled the initial setup and bam, I was a server owner. 10+ years as a colocation customer, and I have to say, under the leadership of Steve E., Hivelocity's technical support and billing department interactions are by far the best in this industry and any other tech service touchpoints I've experienced.

Support is awesome, on clock and no wait time. Server performance astonishing and minimal to no downtime 🙌

I have had an exceptional journey with Hivelocity that I'm excited to share. From the onset, during the beta testing of their new VPS product, to my current status as a satisfied paying customer, every step has been marked by quality and excellence. A commendable aspect was the support team’s efficiency and professionalism. A special shout-out to Ashleigh for making the onboarding process smooth, personalized, and enjoyable. The VPS’s performance has been a revelation. Its speed and responsiveness are unparalleled. When placed on mtr.tools during the beta phase, it received overwhelmingly positive feedback from our users, offering them an additional, valuable location for network testing. Hivelocity's commitment to customer satisfaction is evident in their responsive and professional handling of issues. I reported a bug during the promo, and the team’s approach in resolving it was swift and considerate. Furthermore, the community discord is a thriving space for users to connect and exchange insights, adding value to the overall experience.