I like how the HB team is fast and efficient to help you out. Additionally, I love the features like the watercooler chat and the overall best control on the community.
Having the community, courses, docs, search, DMs, and everything - ALL IN ONE SPOT is a game-changer. I recently switched from my own custom-built course platform, and my students are LOVING this (and so am I, because now I can focus on the community/education, without having to maintain my own software). Heartbeat is AMAZING!
I love the responsiveness of the team. I like that I can go at my own pace to build my community. I like the look of my community. I find the platform to be more intuitive than others I had investigated.