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Gupshup

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67 reviews
  • 2 profiles
  • 4 categories
Average star rating
4.4
Serving customers since
2004

Profile Name

Star Rating

48
16
3
0
0

Gupshup Reviews

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Profile Name
Star Rating
48
16
3
0
0
Verified User in Automotive
UA
Verified User in Automotive
04/22/2025
Validated Reviewer
Review source: Organic

Great WhatsApp platform with strong features. Project timelines could be improved

WhatsApp platform provided by gupshup is impressive in terms of functionality & features. It comes with a wide range of features and supports seamless API integration, which makes it easy to connect with our internal systems. The user interface is intuitive, and the platform is well-suited for both marketing campaigns and customer service workflows.
Khuteja Tul K.
KK
Khuteja Tul K.
Senior Executive - CRM | WOW Skin Science |
01/29/2025
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Powering Seamless Messaging for Businesses

Gupshup has multiple platforms like SMS and WhatsApp, RCS, Bot services and has good support and secrecy systems. It's user friendly and helps communicating with customers efficiently. Also they come up different use cases to help us grow our ROI's and use updated marketing practices available in the market. Also, they can handle the volume of communications to run smoothly during any flash sales or deals.
Aastha M.
AM
Aastha M.
01/24/2025
Validated Reviewer
Verified Current User
Review source: Organic

Seamless Communication

I've been using Gupshup to manage my customer communication. The platform is user-friendly, with intuitive tools for building automated workflows and personalized messaging. Its integration with multiple channels like WhatsApp, SMS, and web push ensures that we can connect with our audience wherever they are, making our CRM campaigns highly effective. What I love most is the reliability—messages are delivered on time, and the API performance is solid. Plus, their support team is prompt and helpful whenever we have questions.

About

Contact

HQ Location:
San Francisco, US

Social

@gupshup

What is Gupshup?

Gupshup enables better customer engagement through conversational messaging. We are the leading conversational messaging platform, powering over 6 billion messages per month. Across verticals, thousands of large and small businesses in emerging markets use Gupshup to build conversational experiences across marketing, sales and support. Our carrier-grade platform provides a single messaging API for 30+ channels, a rich conversational experience-building tool kit for any use case and a network of emerging market partnerships across messaging channels, device manufacturers, ISVs and operators. Businesses have made conversations an integral part of their customer engagement success.

Details

Year Founded
2004
Website
www.gupshup.ai