GuideCX

Show rating breakdown
463 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.6
Serving customers since
2017

Profile Name

Star Rating

364
85
10
3
1

GuideCX Reviews

Review Filters
Profile Name
Star Rating
364
85
10
3
1
Randi A.
RA
Randi A.
Enterprise Onboarding SpecialistSmall-Business (50 or fewer emp.)
11/08/2024
Validated Reviewer
Review source: Organic

Very comprehensive and easy to use

I like how the customizability while still being super easy to use. The CS team has been great to work with! The training resources are also super comprehensive.
LB
Laramie B.
Implementation SpecialistSmall-Business (50 or fewer emp.)
11/08/2024
Validated Reviewer
Verified Current User
Review source: Organic

Organization and Communication

It has helped me to organize my projects and clearly define what needs to be done, who needs to do it, and when it needs to be done, without having to chase down any communication, as well as keeping all of that communication in one place. Once set up, it has been very easy to use and tweak as I improve our process, and Shaun at GUIDEcx as well as their support team have been quick to respond to any questions I've had.
KO
Kaytlin O.
Onboarding Customer Success ManagerSmall-Business (50 or fewer emp.)
11/07/2024
Validated Reviewer
Verified Current User
Review source: Organic

I have grown to love it

I have been working with GuideCX and fully using it for about 7 months now and I have grown to love it. It makes my job as an onboarding customer success manager much easier and takes a lot of small tasks off of my plate by streamlining my processes.

About

Contact

HQ Location:
Lehi, Utah

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What is GuideCX?

GuideCX is a customer onboarding platform designed to streamline and enhance the onboarding experience for both clients and teams. It provides tools for project management, communication, and progress tracking, enabling organizations to deliver a more efficient and engaging onboarding process. By facilitating collaboration and visibility, GuideCX helps businesses improve customer satisfaction and accelerate time-to-value for new clients. For more information, visit their website at [guidecx.com](https://www.guidecx.com).

Details

Year Founded
2017
Website
www.guidecx.com