GuideCX

Show rating breakdown
463 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.6
Serving customers since
2017

Profile Name

Star Rating

364
85
10
3
1

GuideCX Reviews

Review Filters
Profile Name
Star Rating
364
85
10
3
1
Jenna K.
JK
Jenna K.
Onboarding ManagerSmall-Business (50 or fewer emp.)
11/07/2024
Validated Reviewer
Verified Current User
Review source: Organic

Guide CX vs other management platforms

I have had the opportunity to work with multiple project management software in this, by far, is the easiest for myself and ESPECIALLY for my clients. The ease of them not having to actually go into the project to see what needs to be done is a game changer. And that it sends them reminders when things are due?! Talk about getting much needed time back on my calendar to get other projects done.
CM
Chandra M.
Director of Customer Operations and ServicesMid-Market (51-1000 emp.)
09/30/2024
Validated Reviewer
Verified Current User
Review source: Organic

Great product and great company to work with

GuideCX has a great user interface that makes it easy to set up project templates and then visually track the progress of project related tasks. We can then easily syncronize these projects with Salesforce to include in Salesforce-generated reports. The GuideCX team (Sales, Support, and Customer Success) have always been extremely responsive and helpful as well.
Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
09/05/2024
Validated Reviewer
Verified Current User
Review source: Organic

Excellent customer service and product

Their team is always willing to help resolve an issue or help you come up with a solution. I haven't worked with anyone there that doesn't honestly care about their customers!

About

Contact

HQ Location:
Lehi, Utah

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What is GuideCX?

GuideCX is a customer onboarding platform designed to streamline and enhance the onboarding experience for both clients and teams. It provides tools for project management, communication, and progress tracking, enabling organizations to deliver a more efficient and engaging onboarding process. By facilitating collaboration and visibility, GuideCX helps businesses improve customer satisfaction and accelerate time-to-value for new clients. For more information, visit their website at [guidecx.com](https://www.guidecx.com).

Details

Year Founded
2017
Website
www.guidecx.com